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NHS Digital General Practice bulletin

8 February 2017

NEW - Better view of e-Referral criteria

On 13 January the latest improvement to the NHS e-Referral Service was introduced to improve the GP's view of information. It is now easier to see service referral criteria before referring the patient. Using the information provided, the referrer is now able to:

  • ensure each service is appropriate for the patient
  • remove any inappropriate services without having to return to the previous screen
  • proceed with the referral or return to the service selection screen
This new feature will help ensure patients are referred to the right service, first time and so reduce rejections and redirections.

Find out more about how this will help patients be referred to the right service.

Electronic Repeat Dispensing can save you time

According to NHS England, 80% of current repeat prescriptions could transfer to electronic repeat dispensing (eRD), saving over 2.7 million GP practice hours - that's 360 hours for the average practice or 48 working days!

GP practices using the Electronic Prescription Service (EPS) are on average sending over half of their prescriptions electronically, but eRD makes up less than 12% of these.

To find out more about how you could use eRD, download the Maximising eRD toolkit, register for an on-demand webinar and follow the e-learning package to understand how to identify suitable patients.

What's coming to e-RS

October 2018 is the deadline for all consultant led first outpatient appointments to be made using NHS e-Referral Service. The NHS England levers and incentives for using the service are published in the roadmap which also explains the system enhancements and when they are being delivered. They include:

  • enhanced advice and guidance to support 'advice only' services, multiple requests and responses (A&G dialogue) and convert an advice dialogue into a referral
  • referral assessment services to allow a hospital or clinic to receive a referral without an appointment booking to support 'refer now - book later'
  • a new online patient booking service to make it easier for them to book and manage their appointments away from the GP practice

Tell us your views on the future of GPSoC

A new GP IT delivery model is being designed to succeed the current GPSoC contract which ends in December 2018. The GP IT Futures team has started engaging with a wide range of stakeholders to help develop this future model. We need to ensure it meets the needs of general practice today and the general practice of tomorrow, including STPs, new models of care and practices working together at scale.

Over the coming weeks we'd like to hear from GP practice staff about how we can improve IT provision in the future and help your business to run more effectively. To share your views and get involved, please email gpitfutures@nhs.net.

Indicators no longer in QOF (INLIQ) 2016/17 now available for participation in CQRS!

The above service has now been deployed into CQRS. GP practices have until the end of February 2017 to participate.

If you cannot see this service in CQRS, please get in touch with your Regional Local Office or Clinical Commissioning Group as soon as possible and they will be able to offer it out for you.


Take action and file the GP2GP record promptly

Did you know? If you don't file the electronic health record within eight days of receipt the previous practice is notified. They are instructed to print a copy of the electronic record to send in the Lloyd George envelope to the new practice (this notification applies to all EMIS Web and TPP SystmOne practices). Records not integrated (filed) by day 8 result in unnecessary printing and increases the amount of paper the new practice receives.

Practices currently integrate around 47% of recrods the same day and 75% by day eight; all practices should be integrating within eight days preferably sooner making the record available for any appointments and reducing the extra burden and expense.

Chat with us at the following events:

Keep checking the website for updates on the events we are attending and what you can expect to see and hear at each.

  • E health week, London Olympia - 3rd-4th May
  • NHS Confed, Liverpool ACC - 14th-16th June
  • LGA Conference, Birmingham NEC - 4th-6th July
  • Kings Fund Digital Health and Care Congress, Kings Fund London - 11th-12th July
  • Expo, Manchester Central - 11th-12th Sept
  • UK Health Show, London Olympia - 27th Sept